FAQ

Questions,
answered honestly.

Everything people ask before starting — pricing, languages, schools, data. Missing something? Ask Toby on WhatsApp or write to info@insuq.mt.

Is INSUQ really free for learners?+

Yes. The full official theory bank, unlimited mock exams, the Arena and progress tracking are free forever. No card, no trial — free.

What do I get with the Student plan?+

€4.99/month adds Toby AI (unlimited tutoring), Toby Drive lesson recording with an exam-readiness score, document scanning, instructor booking and the WhatsApp assistant.

How do driving schools join?+

Schools run on the €19.99/month plan: full command panel, instructor and fleet management, AI document scanning and analytics — while students self-pay €4.99 if they want premium. Contact us for onboarding; it takes a day.

Which languages are supported?+

The theory bank and interface work in 50+ languages. Learn the concept in your language first, then rehearse the exam wording in English — it's the fastest way to retain rules.

How accurate is the readiness score?+

Toby Drive maps recorded lessons against the official Malta practical marking scheme. Learners who follow the score book fewer failed attempts — our AI prediction accuracy is 95%.

Can parents follow their child's progress?+

Yes — the Parent plan (€4.99/month) links to your child's account and shows theory progress, readiness and upcoming lessons or exams.

Is my data safe?+

Data is hosted in the EU, encrypted in transit, GDPR-compliant by design. Lesson recordings and documents are consent-first and deletable from your account. See our Privacy Policy.

How do I cancel?+

Monthly plans cancel in one tap from your account and stay active until the end of the billing period. School plans are month-to-month with no lock-in.